Frequently Asked Questions

Everything you need to know about your Bendon Lingerie shopping experience.

How do I find my perfect fit?

We offer a comprehensive online Fit Guide to help you measure yourself at home. If you are between sizes, we recommend booking a complimentary virtual fitting session with one of our lingerie experts.

What is your return policy on intimate apparel?

For hygiene reasons, we only accept returns on bras and sleepwear that are unworn, unwashed, and have all original tags attached. Knickers and adhesive products cannot be returned unless faulty.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking link via email to monitor your delivery progress.

How should I care for my lingerie to ensure it lasts?

To maintain the elasticity and delicate lace of your garments, we recommend hand washing in cold water with a gentle detergent. Avoid tumble drying and always dry in the shade.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express) as well as flexible payment options including Afterpay, Laybuy, and PayPal.

Do you offer international shipping?

Currently, we ship to addresses within Australia and New Zealand. Please refer to our shipping page for specific rates and estimated delivery windows for your region.